InfoEd University’s grand opening is quickly approaching and the excitement through the office and with our clients is incredible. Our website now includes information on InfoEd University that we encourage…

InfoEd University is continuing its efforts to bring InfoEd modules to life in order to educate users in using the system efficiently and effectively. This month we would like to…

The recently enacted healthcare law imposes surprising new Form 1099 reporting requirements. While they do not apply to payments made before 2012, it is best to start your preparation early.…

Another topic we are frequently queried about is how to rate the severity of an issue. This is up to interpretation but we thought it would be helpful if we…

Oftentimes, once a client has opened an I.T.E.M.S. issue, we will identify as we are triaging the issue that we do not have enough information to run with to facilitate…

There is information included in the I.T.E.M.S. issue that InfoEd must have in order to triage the reported problem to get it into the Development queue or otherwise addressed. Having…

Recently, a number of clients experienced problems when entering issues in I.T.E.M.S. A user would log in and then click the Add New Issue link, and they would immediately be…