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InfoEd No Longer Accepts Foreign Checks

Posted on February 2, 2011 by InfoEd Global |

For quite some time InfoEd has accepted checks in currencies other than U.S. Dollars from foreign clients without issue. However, given the increasingly excessive bank charges we pay and the length of time to collect on these foreign checks we…

Tracking Requirements in Technology Transfer

Posted on February 2, 2011 by Jeffrey Waldin |

There are many date sensitive obligations in the technology transfer process. The system supports building schedules of these obligations, facilitating reporting to identify what has yet to be satisfied, as well as extracting a tabular history of what has already…

Effective Handling of NIH Modular Budgets in PD/PT

Posted on February 2, 2011 by Roger Wood |

Building an NIH Modular budget in InfoEd/PD begins with a detailed budget. Then, those details are “massaged” into direct cost “modules” of $25,000 each. Thus, the budget is essentially “padded” (with positive or negative amounts) in each year. On the…

Tracking Animal Biosafety Levels

Posted on February 2, 2011 by Matthew Tanner |

As a company with international clients, making compliance modules that work across the world requires knowledge of international rules on human and animal studies and protections. InfoEd compliance modules LA (Laboratory Animals) and AFM (Animal Facility Management) enable users to…

Support FAQs

Posted on February 2, 2011 by InfoEd Global |

How do I obtain I.T.E.M.S. access for a new user at my institution? Please create an I.T.E.M.S. ticket with your request. Please be sure to include all necessary information for account creation. (First Name, Last Name, email address, phone number).…

I.T.E.M.S.

Posted on February 2, 2011 by InfoEd Global |

When an email is sent from an issue, whether it is from InfoEd or the client, there will now be an envelope icon that shows within the issue. Clicking on this icon will allow the user to view the entire…

Helpful Hints When Creating a Screenshot for an I.T.E.M.S. Issue

Posted on February 2, 2011 by InfoEd Global |

Oftentimes, once a client has opened an I.T.E.M.S. issue, we will identify as we are triaging the issue that we do not have enough information to run with to facilitate a resolution. For a significant proportion of the time what…

Recommendation on Creating Batch Communications in Versions Higher Than 12.801.01

Posted on February 2, 2011 by admin |

Are users seeing unfamiliar characters in their InfoEd Batch Communications? This could be due to various characters found in the HTML once it has been built if you are creating the Batch Communication using the directions found in the Enterprise…

The Countdown to InfoEd University’s Grand Opening

Posted on February 2, 2011 by InfoEd Global |

InfoEd University’s grand opening is quickly approaching and the excitement through the office and with our clients is incredible. Our website now includes information on InfoEd University that we encourage you to check out and check back often, as we…

SPIN Production to Receive Update

Posted on February 1, 2011 by Roger Wood |

InfoEd will be releasing an update to SPIN in several weeks that will represent the direction that the product is heading. The update will be composed of functionality purely focused on searching the SPIN database for funding opportunities. It will…