You probably know by now that InfoEd moved to a new facility at a new location. I am hopeful you have alerted your accounts payable department. Just in case, here again is our new physical and remittance address:
5 Washington Square
Albany, NY 12205-5512
If a revised W-9 is required, please contact me at the email below and I will gladly send you a copy.
Another important change to our Remittance Policy is that InfoEd is no longer accepting checks in non-U.S. currency.
Beginning April 1, 2011, all payments to InfoEd must be made via electronic funds transfer to our bank, and in the currency that is outlined in your contract. If your institution is not equipped to make an international wire, then your check needs to come in $USD (United States Dollars).
In past – less expensive and less bank-burdensome times – InfoEd accepted checks in currencies other than U.S. Dollars and from oversees accounts without issue. However, excessive and ever-increasing bank charges, and the length of time it takes to collect on these non-U.S.-based checks, have necessitated that InfoEd alter this policy.
Please be aware that if you send your check to InfoEd in any currency other than U.S. Dollars it will be returned. Returned checks can affect your account which could impact maintenance requests and support contracts that are due to expire, so if you need clarification on this policy or want to learn more about alternate payment methods, please contact Michael Greenfield at email@example.com.